Data Icon - BitBang

Date

1 October 2025

Time Icon - BitBang

Time

08:45 – 12:30

Language Icon - BitBang

Language

Italian

In Partnership With

As economic models evolve, the digital ecosystem transforms, and AI-driven innovation accelerates, brands are being called to rethink how they connect with consumers.

At CX Connect Milan, Sprinklr brings together the visionaries shaping the future of customer experience. This exclusive event is designed to show how leading brands can turn everyday interactions into extraordinary experiences, and stay ahead in an ever-changing world.

For Marketing Leaders
Discover how to:

  • Unify teams, tools, data, and channels on a single platform to deliver seamless brand experiences across every touchpoint.
  • Boost campaign performance with AI-powered insights that enable large-scale, real-time personalization.
  • Elevate marketing impact by orchestrating data-driven experiences that accelerate brand growth and ROI.

For Customer Service Leaders
Learn how to:

  • Bring together service teams, tools, and channels for a unified view of every customer journey and interaction.
  • Enhance service quality through advanced AI innovations and smart collaboration between humans and machines.
  • Transform your contact center into an intelligence hub that drives business growth.

Agenda

  • Icon - BitBang
    08:45
    Welcome Breakfast
  • Icon - BitBang
    09:30
    Opening by Spinklr
  • Icon - BitBang
    09:40
    Keynote: Navigate in the Era of Disruption Economy
  • Icon - BitBang
    10:00
    Customer Spotlight
  • Icon - BitBang
    10:40
    Panel Discussion
  • Icon - BitBang
    11:10
    Break
  • Icon - BitBang
    11:40
    Customer Spotlight
  • Icon - BitBang
    12:00
    Panel Discussion
  • Icon - BitBang
    12:30
    Networking Lunch
  • Icon - BitBang
    14:00
    Closure

We are excited to support this forward-thinking event and to collaborate with Sprinklr and Accenture in showcasing how AI and unified platforms are reshaping the future of CX.

Join us in Milan and discover how your brand can lead the transformation.